STEP 1. Please fill in the form below to redeem your Voucher and NOW FOLLOW STEPS 2-3 BELOW AND send us a blank email to - firstname.lastname@example.org to ensure your results do not go into your spam folders.If you do not send us a blank email we cannot be responsible for results which end up In your spam and we will charge a admin fee of £10 to re send them..
Once you've submitted your Voucher Number,which is only part of the Redemption Process,PLEASE FOLLOW THE STEPS 2- 3 BELOW.
COMPLETE AND SEND ORIGINAL VOUCHER
STEP 2.Please complete the Health questionnaire below.
Please Click here to fill in our Health Questionaire.Please DO NOT use a Mobile to complete the questionnaire,use a PC/Laptop/Tablet . Once you are finished, please SUBMIT AND YOU MUST SAVE A COPY for yourself as we may ask for this if Technology Fails . You have 2 options to save the information -1) Print it out .2) Save as PDF.
STEP 3. How do I get my hair test?
MALE OR FEMALE
If the Voucher is not included in the envelope,the test will not be carried out, so make sure you print it off.
We do not carry out tests after the Expiry date, please be respectful, as Expiry dates are there for you and us, please adhere to them.
Please ensure you put the correct postage on the envelope as we do not pay /collect underpaid mail.
IF ANY of the information we require is not sent or incorrect via email or post we will be unable to carry out the test.
Our Office opening hours are Mon- Fri 9am - 5pm.
WHAT IS INCLUDED IN MY TEST ?
Depending on what test you have purchased you will also receive :
WHEN DO I GET MY RESULTS ?
You simply post off your hair sample to us and you will receive your report within 21-28 working days .PLEASE CHECK YOUR SPAM AND JUNK FOLDERS DAILY,as many Results end up here without you even knowing, also all Documents are sent in a PDF Format .We only keep test results for 30 days,so please ensure that you watch out for our emails.
There is an Admin Charge of £10 to re send your results,within the 30 days.
If for any reason you do not send us a health form,or place incorrect information or no information on your envelope we have the right not to carry out your test /or delay your test until we have all your information,and testing will take place from the date we have all information.